Figen Demirhan – Information Technologies Manager, Eczacıbaşı Esan
They were so integrated with the processes as well as the departments and they adapted quickly to the company and understood the processes in a very short time. This is why we continued to work with them in the second phase of the project. They have worked in this field for many years which has built their expertise in creating various solutions based on the information gathered from various parties. Working with them has resulted in substantial results for our business. The methodology and the deliverables we have received were very clear and flexible to address the needs of the Corporation. They did not use standard methodologies or set any boundaries. They delivered effective and correct results, thanks to their extensive experience in different companies and access to World wide examples.
I can confidently say that with 20 years of experience, this is the first time I have met a team that successfully analyzes the customer, goes beyond the call of duty and produces useful/applicable/value creating results. It was a priority for us to work with a team that emphasizes on continuous improvement, quality and customer satisfaction. We also received an outstanding project documentation which was very detailed, professional and good quality. We had joy and good results from the work of the team. Our work with them created a synergy in our company that allowed the generalization of the Management with Processes model. I thank the team which contributed immensely to our project by owning the project as their own. Their team was innovative and positive from the start until the end which has added value to our business.
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